• Most orders placed before 11AM EST will ship same business day.
• If the order is unable to be processed and shipped the same day and is
listed as "In Stock"
the order will be shipped within 24-72 hours from time of order.
• All orders placed on Friday will be shipped Monday or the next
business day if a holiday is the next day.
• Saturday delivery is only available upon request. For Saturday
delivery please contact us ay 877.211.8675
• Shipping Time is calculated in BUSINESS DAYS, and does not include
Saturdays, Sundays, and/or FEDEX/UPS
is only to the lower 48 States. For AK, HI or CANADA, please see
shipping options under the product
Sales Tax is Calculated
• If an item is subject to sales tax in the
state to which the order is shipped, tax is
generally calculated on the total selling
price of each individual item
• No sales tax is
charged when purchasing outside of
and gift cards; however, purchases paid for with
gift cards may be
subject to tax.
What is your return policy?
45 DAY MONEY BACK
GUARANTEE You may return merchandise up
to 45 days from invoice date or shipment date. ( All items must be
unused and resell-able. You may receive a refund**, replacement or
online store credit.
By purchasing the product, you acknowledged you have read this Limited
Warranty (“Warranty”) and agreed to the terms and conditions herein.
TrampolineAndMore (“Trampoline” or “Company”) warrants certain product
to be free from defects in workmanship and materials under normal use
and conditions for the duration of the period outlined below FROM THE
DATE OF ORIGINAL PURCHASE. This Limited Warranty is not transferrable
and is available only for the original purchaser of the product. The
Company’s obligation under this Warranty is limited to replacing the
product. The various components of the trampoline/enclosure are
warranted against defects and workmanship for the following time
• Standard Trampoline Pad: 4 Months
• Ultra Trampoline Pad: 7 Months
• Deluxe Blue/Green Trampoline Pad: 7 Months
• Super Supreme Trampoline Pad: 1 Year
• Ultimate Trampoline Pad: 3 Years
• Trampoline Mats: 6 Months
• Trampoline Safety Nets: 90 Days
• Trampoline Springs: 2 Years
• Trampoline Foam Sleeves: 90 Days
• Trampoline Ladders: 90 Days.
IMPORTANT THERE IS NO WARRANTY IF THE PRODUCT YOU PURCHASED IS NOT
SPECIFICALLY LISTED ABOVE.
IF THE PRODUCT YOU PURCHASED IS NOT SPECIFICALLY LISTED ABOVE, THE
1. Being sold AS IS or WITH ALL FAULT basis;
2. The entire risk as to the quality and performance of the goods is
with you; and
3. Should the Product prove defective following the purchase you and not
Trampoline assumes the entire cost of all necessary servicing or repair
All warranty coverage, when applicable, extends only to the original
retail purchaser from the date of purchase. TrampolineAndMore’s
obligation under this Warranty is limited to replacing the part(s). All
products for which a warranty claim is made must be received by
TrampolineAndMore. All freight, shipping and handling fees are your
responsibility to pay, both to and from TrampolineAndMore. All warranty
claims must be preauthorized by TrampolineAndMore. Preauthorization can
be obtained by calling
firstname.lastname@example.org . This Warranty
does not extend to any product or damage to a product caused by or
attributable to freight damage, abuse, misuse, improper or abnormal
usage, or parts not provided by TrampolineAndMore or for products used
for commercial or rental purposes. This Warranty does not cover ordinary
wear and tear, weathering, failure to follow directions, improper
installation, improper maintenance, or acts of Nature (such as damage
caused by wind, lightning, snow, water, or ice). Weather damage, damage
caused by unauthorized repair work or damage caused by improper use of
the products is not covered by the product warranty. No other warranty
beyond that specifically set forth above is authorized by
TrampolineAndMore IS NOT RESPONSIBLE OR LIABLE FOR INDIRECT, SPECIAL OR
CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OR
PERFORMANCE OF THE PRODUCT OR OTHER DAMAGES WITH RESPECT TO ANY ECONOMIC
LOSS, LOSS OF PROPERTY, LOSS OF REVENUE OR PROFITS, LOSS OF ENJOYMENT OR
USE, COST OF REMOVAL, INSTALLATION OR OTHER CONSEQUENTIAL DAMAGES. SOME
STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES. ACCORDINGLY, THE ABOVE LIMITATION MAY NOT APPLY
TO YOU. THE WARRANTY EXTENDED HEREUNDER IS IN LIEU OF ALL OTHER
WARRANTIES AND TrampolineAndMore SPECIFICALLY DISCLAIMS ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IS
LIMITED IN ITS SCOPE AND DURATION TO THE TERMS SET FORTH HEREIN. SOME
STATES DO NOT ALLOW LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS.
ACCORDINGLY, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
This Warranty gives you specific legal rights. You may also have other
rights, which vary from state to state
We will handle your return/exchange promptly as
it is received. Please allow at up to one
billing cycle from the date of the return for
credits to appear on your credit card statement.
If we shipped you an item that was wrong or damaged, we will gladly
issue a call tag*. Otherwise, all returns must be returned pre-paid. We
suggest you return your merchandise via UPS, Federal Express or insured
Parcel Post (for tracking purposes). Original shipping charges will not
be refunded unless the item is defective.
Exchange an item:
For exchange, if reason was due to
our error or factory defect, we'll reship
for free and return postage paid will be refunded as well within the
45-day period. For all other
refund reasons, only cost of the item will be refunded. Shipping cost
(both way) will not be refunded. For all other exchange reasons,
customer pays the reshipping cost and any other incurred cost of
exchanging. (e.g. difference of item cost).
If you have any questions about returning or
exchanging merchandise, please e-mail to
or call us @ 1.877.211.8675 Monday-Friday 9:00 am
to 5:00 pm PST.
Any cancellation made after product ships, or refusal of a product will
incur a 20% cancellation & restocking fee. In addition, you will be
responsible for shipping costs both ways and a restocking fees 15% to
FREE SHIPPING is only to the lower 48 States. All transactions on
TrampolineAndMore.com are in US currency.